Training

  1. Most organizations (91%) evaluate their training programs with satisfaction surveys. Far fewer evaluate what trainees learned (54%) or how well their training transferred to their work (23%). Does this make sense? Are we training employees so that they can be satisfied, or so that they can learn how to do their jobs better? One answer is that it is too hard or too expensive to assess how much people learned in the training. The argument...
  2. Today I feel like summarizing some of the more interesting research out of the current issue of the Journal of Applied Psychology (“JAP”) (Volume 93, Number 1, January 2008). I’m doing this for a couple of reasons. First, I’m not always as disciplined as my mentor, Dr. Richard Klimoski, might have hoped in keeping up with the latest research and industrial organizational psychology. This little exercise, if done regularly, might not only help...
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